1 reviews | Active since Aug 2017
PAID UP LETTER.
<p>I HAVE CONTACTED VODACOM CUSTOMER CARE AND LEGAL DEP I WENT TO STORES MANY TIMES TO GET A LETTER THAT I HAVE PAID UP MY VODACOM ACCOUNT. I SKIPPED 1 MONTH AND THEY DO THIS TO ME. ALL I WANT IS A PAID UP LETTER TO SAY THAT I HAVE PAID MY ACCOUNT AND THAT IS NOT IN ARREARS ANY MORE. I HAVE BEEN STRUGGLING A MONTH TO GET THIS LETTER. I HAVE EMAILED 'CUSTOMER CARE DOCUMENTS' ********** NO RESPONSE.. I HAVE COMPLAINED. NO RESPONSE. WHAT MORE CAN I DO TO GET A RESPONSE.CUSTOMER CARE HAS A DIFFERENT STORY EVERY DAY. AND THEY PUT U TROUGH TO 8 CONSULTANTS. AFTER 8 THEY CUT THE LINE.</p> <p>DAVID WILSON</p> <p> ********** 005</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Hi David
As discussed, this matter has been resolved.
Regards,
RJ
Hi David
As discussed, this matter has been resolved.
Regards,
RJ
