JA
Jared A
1 reviews | Active since May 2020
07 Jul 2020, 16:22
Paid up letter
Vodacom has failed to provide the correct information to the credit bureau that my account has been paid up for 2 years. I'm urgently seeking bond approval and this unexpected expense popped up and is delaying my approval.
I've requested a paid up letter urgently and was told that I would be contacted. I have little faith that this would happen soon.
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Vodacom's replyOfficial
08 Jul 2020, 09:04 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 Jul 2020, 09:04
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team