1 reviews | Active since Dec 2016

23 Dec 2016, 15:46

Paid up letter

<p>I've been calling since September requesting for my paid up letter without any assistance instead i get rude agents who are not helping me with anything forever promising il get it within 48hrs. I dnt know how many 48 hours iv waited for bit still I cannot get assistance.in regret ever having a contract with vodacom I dnt even see myself taking one again</p>

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Replies (1)
Vodacom
Vodacom's reply24 Dec 2016, 07:55
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team