Paid Up account still showing as active 8 months after settling account

Since the my last hellopeter review,the vodacom account status was changed from default to active.I don’t understand why all this is happening.There is a balance showing on the account of R6330 yet the account was settled and closed.

How many reviews must be written before they issue is resolve.May I ask again for someone to close the vodacom account that is reflecting as active on my credit profile.