MK
Mathumahole K
1 reviews | Active since Dec 2012
23 Dec 2020, 11:04
Paid up account ****.
Paid up my vodacom contract account and now it keeps popping up as in arrears every time I try to open up new accounts, I have been trying to have this sorted out since the beginning of the year and they still have not provided me with the letter that the account is paid up even though I have on numerous attempts gave them the proof of payment
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Replies (2)
Vodacom's replyOfficial
23 Dec 2020, 14:09 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply23 Dec 2020, 14:09
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
MK
Mathumahole K's updateReviewer Update
28 Dec 2020, 19:22No it has not been resolved I still have not received any communication from you.
MK
Mathumahole K's update28 Dec 2020, 19:22
Reviewer Update
No it has not been resolved I still have not received any communication from you.