MM
Margaret M
1 reviews | Active since May 2019
04 Jun 2021, 12:31
Paid Up Account Not Deleted
Vodacom handed me over to VVM Attorneys but never updated their details , On my credit bureau it still shows I owe and have Vodacom R1000 instalment of which I dnt. I requested for this to be rectified but it's Benn years now not rectified and VVM just ignore my calls and keep me holding the phone for an hour without getting back to me. Can the Vodacom details on Telecoms under my credit bureau be removed please.
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Vodacom's replyOfficial
04 Jun 2021, 14:07 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 Jun 2021, 14:07
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team