1 reviews | Active since Feb 2018
Paid up account handed over to attorneys
Had my account which had been handed over to MBD Inc. paid up in October 2017. Now I am being harassed by Burnard Raaff for the same account that I settled in October 2017. This is really bad coming from such a corporate giant. Can't they track their accounts?!!! I thought this was a **** until Burnard Raaff contacted me. Worse still; when you contact the customer care they make you hold for much longer or hang up on you without listening to what you have to say. This is what happened to me yesterday.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Good day,
Our records reflect that your account has been updated and our Legal Team have sent you a paid up letter. Please contact Legal on *** should you require any further assistance with this.
Please accept our apologies for any inconvenience caused.
Regards,
RM
Good day,
Our records reflect that your account has been updated and our Legal Team have sent you a paid up letter. Please contact Legal on *** should you require any further assistance with this.
Please accept our apologies for any inconvenience caused.
Regards,
RM