1 reviews | Active since Mar 2010
Paid to Close Account but I still get billed!
I closed my Vodacom account end of last year, I got a quote for the closure (Cancellation I ********** -5), I paid the R6,548.02, I emailed you all the required documents and proof of payment to to ********** I received a statement yesterday showing I owe you R2.6k for the exact same account LOL!!!! Close the account, dont close the account, its up to you I guess. Kind Regards from Canada!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any possible improvement areas in our organisation.
As per email correspondence, query has now been Resolved
Regards
Consumer Website Team(SA)
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any possible improvement areas in our organisation.
As per email correspondence, query has now been Resolved
Regards
Consumer Website Team(SA)