1 reviews | Active since Feb 2015
Paid R4900.00 and no phone received
Good day We bought a repaired secondhand Note 5 phone from Zahir Khan at a Vodacom Shop Shoprite Centre in Wolmaranstad North West on Saturday 28/10/2017. He said the phone are at Vodaworld Pretoria and he would fetch it on Sunday 29/10/2017, he also said its a good buy and comes with a vodacom certificate. We paid the R4500.00 into his account and got a written invoice. He said I can collect on monday morning. Monday morning I went to collect he said there was a death in family he will go to Vodaworld Monday 30/10/2017 and will deliver the phone to my house as it is on his way, I must send him the coordinates from whatsap. I did. I also bought a Note 5 protective cover which I immediately recieved and a leather pouch which he would bring with from vodaworld for R400.00 cash he gave me no reciept. The 31/10/2017 he gave me a whatsap he is on his way..... he still did not deliver or phoned us to collect this Note 5 and pouch with the vodacom certificate. Please assist urgently. Zahir Khan ********** Client: Wynand Botha ********** 944 Vodacom shop Picknpay centre Wolmaranstad.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Good Day Elmarie,
Thank you again for taking the time to voice your enquiry & for taking my call.
This matter was addressed.
Regards
RO
Good Day Elmarie,
Thank you again for taking the time to voice your enquiry & for taking my call.
This matter was addressed.
Regards
RO
