CM
Clement M

1 reviews | Active since May 2011

23 Mar 2016, 16:16

Paid my account at Wonderpark & its not reflecting

I paid R250 into Account number: QO271718 /*** on the 2nd of March 2016 and this morning my data bundles [MyGig 5 Promo@R259 24M TopUp] was cut. I called 5 times and i was told that im in arrears and Vodacom needs proof of payment. I went to the Vodashop to have my slip reprinted and a guy called Lesley offered to help but he is now not picking up my calls. I am not in arrears cos i paid R300 last month. What should i do in this instance? I don't have a slip with me. I'm running a business and its has completely stalled.

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Replies (1)
Vodacom
Vodacom's reply23 Mar 2016, 16:41
Official
Hello clement66,

We would like to apologise for any inconvenience caused.

We will be in contact with you in order to address this matter.

Kind regards
Consumer Website Team