CM
Clement M
1 reviews | Active since May 2011
23 Mar 2016, 16:16
Paid my account at Wonderpark & its not reflecting
I paid R250 into Account number: QO271718 /*** on the 2nd of March 2016 and this morning my data bundles [MyGig 5 Promo@R259 24M TopUp] was cut. I called 5 times and i was told that im in arrears and Vodacom needs proof of payment. I went to the Vodashop to have my slip reprinted and a guy called Lesley offered to help but he is now not picking up my calls. I am not in arrears cos i paid R300 last month. What should i do in this instance? I don't have a slip with me. I'm running a business and its has completely stalled.
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Replies (1)Vodacom's replyOfficial
23 Mar 2016, 16:41Hello clement66,
We would like to apologise for any inconvenience caused.
We will be in contact with you in order to address this matter.
Kind regards
Consumer Website Team
We would like to apologise for any inconvenience caused.
We will be in contact with you in order to address this matter.
Kind regards
Consumer Website Team
Vodacom's reply23 Mar 2016, 16:41
Official
Hello clement66,
We would like to apologise for any inconvenience caused.
We will be in contact with you in order to address this matter.
Kind regards
Consumer Website Team
We would like to apologise for any inconvenience caused.
We will be in contact with you in order to address this matter.
Kind regards
Consumer Website Team
