1 reviews | Active since Mar 2017
Paid for voice bundles however never received the minutes??
<p>I bought two voice bundles online. I have been charged but have not received those minutes.</p> <p>The order confirmation shows I have been charged R129 for 0 Vodacom Voice. </p> <p>Do you not have people testing your software??? You are essentially taking money and not delivering.</p> <p>I want this sorted ASAP please, it is the second time this has happened. </p> <p>My number is ********** 697</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for bringing this incident to our attention.
This has been flagged with our Support Team, kindly note that we submitted a request to credit the 2 bundle purchases.
Best regards
Vodacom Consumer Team
Thank you for bringing this incident to our attention.
This has been flagged with our Support Team, kindly note that we submitted a request to credit the 2 bundle purchases.
Best regards
Vodacom Consumer Team