NM
Nhlanhla M
1 reviews | Active since Jul 2025
08 May 2026, 15:21
Paid for no service
I'm disappointed by Vodacom I had a problem with my WiFi Router it did not work since the 1st of April 2026,I took it to kolonaide Vodacom for repairs they couldn't fix it told me to get the new one.Went to the shop on the 8th of May 2026 to get the new Router my problem is the April data was depleted and I did not use any data on April.Vodacom is lying to the customer's for sales never consider their customers.Where is my April data because my Router was in repairs I paid for a month for nothing.i won't recommend anyone this bad network because they did me wrong.
Helpful (0)
Replies (2)0
Replies (2)Vodacom's replyOfficial
09 May 2026, 07:21Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply09 May 2026, 07:21
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
NM
Nhlanhla M's updateReviewer Update
11 May 2026, 17:37I'm still waiting
NM
Nhlanhla M's update11 May 2026, 17:37
Reviewer Update
I'm still waiting
