Paid for itemized billing and got two liner statement

<p>Good morning,</p> <p>I was VERY upset to find myself without airtime on Sa****ay after my top up for the month loaded on Wednesday last week (R350). I phoned Vcom on Sat and spoke to a friendly Lerato. She said because I was out of the country and even though I SPECIFICALLY didn't answer my phone due to high roaming costs, because people left voicemails it still took ALL of my airtime. I asked her to send that to me so I can claim it back from my company. She said she couldn't but said I could pay for itemized billing and then will also be able to see what she sees. I did that this morning and when I received it it was only a one pager with an opening and closing balance. The same as my monthly invoice. It shows nothing about the actual transactions like she saidbit would. So what did I pay for?</p> <p>I need to show my employer the breakdown of what happened. That's why I PAID to see the last 30 days' transactions as the last 10 transactions just show 0 0 0.</p> <p>Please send me what I paid for.</p>