Paid for airtime - did not recieve

I went into the Vodacom Claremont branch and paid for R50 airtime.<br> <br> The assistant typed my phone number in wrongly so I did not receive the airtime (someone else probably did).<br> <br> I was not given my money back - I was told to contact vodacom, scan my documents and apply for a refund.<br> <br> This is unfair as I did not make the mistake and I do not have time to deal with Vodacom's lengthy customer service process.<br> <br> I want to be refunded or have my phone updated with R50.