TB
Thabisile B
1 reviews | Active since Sept 2025
02 Sept 2025, 22:59
Paid cancellation fee but the contract still not cancelled
I'm not happy at vodacom I paid for cancellation fee since I'm doing an early cancellation but my contract is not cancelled till now it painful because I'm not working anymore so I can't be blacklisted because I'm terminating this contract for the fact that I want to settle it now with my last cent please vodacom just terminate it because I paid the cancellation fee and everything
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Replies (1)Vodacom's replyOfficial
03 Sept 2025, 08:27Dear Customer,
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Vodacom's reply03 Sept 2025, 08:27
Official
Dear Customer,
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
⚠️ Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
