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Farzanah B

1 reviews | Active since Sept 2017

19 Oct 2017, 11:36

Paid but no data

So i bought data and didn't receive the data. I called multiple times and apparently they didn't pick up the transaction. The service consultants in the call center are useless and cheeky. I also requested a tax invoice for a specific period yet i still haven't received anything.

0
Replies (1)
Vodacom
Vodacom's reply19 Oct 2017, 12:32
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team