Package Migration (continued from a previous review)

<p>Good Day,</p> <p> </p> <p>After taking the time and effort to mention a problem with Vodacom on this platform I am still left in desperation and with the same problem. </p> <p> </p> <p>After sending a problem (previous review) to Vodacom I was phoned by Kulsoem (who also rep**** to the first review) who sincerely apologised on behalf of Vodacom and promised to rectify the issue. There were also other promises made. The promises were that I will receive a credit on my account for the additional charges that I incurred. I will also receive a credit for the month of November for additional charges that I will incur due to the migration not taking place and lastly, a promise was made that the migration from the Smart XL to Red VIP will take effect 01 December and that the problem will be sorted</p> <p> </p> <p>Today is the 01 December and none of what was promised was done. I am still on the Smart XL and I received no credit for the additional charges. </p> <p> </p> <p>Kulsoem - can you please keep to your promises</p> <p> </p> <p>I guess I have to take this further</p> <p> </p> <p>Regards</p>