mM
moleboheng M
1 reviews | Active since May 2018
23 May 2018, 14:39
Package changes
I have a contract with vodacom, that I took last year. Initially was paying 298.00 got an sms recently that due to increase on vat installment will increase slightly. APRIL PAID 301.00, May they debited 348.00 according to them. Vodacom policy says it can increase its packages any time they want. So meaning I will end up paying a lot at the end. I find this unfair.
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
23 May 2018, 16:21Dear Customer
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team
Best regards,
Vodacom's reply23 May 2018, 16:21
Official
Dear Customer
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards
Vodacom Consumer Website Team
Best regards,