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1 reviews | Active since May 2014

14 Apr 2018, 16:00

P8 lite is dual sim vodacom blocks one sim

P8 lite is dual sim vodacom blocks one sim Huawei promotes and advertises the p8 lite as a dual sim phone making it one of the phones most attractive features. vodacom blocks this feature (only allows one sim ) and doesn't mention this anywhere. As a customer whos buying a phones thats dual sim i expect to receive a phone that has both sims active and usable. The guy at the store blatantly **** to me and said the phone is not dual sim and brushed me off. As a tech person i know the dual sim is only blocked due to vodacoms software and if removed the phone works as dual sim.

Pls sort this matter out urgently

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Replies (1)
Vodacom
Vodacom's reply14 Apr 2018, 20:00
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team