Oxford dictionary - "Vodacom VIP Red client" means sucker
Was promised 3 months refund for no/bad network on both cellphone and 5g home internet package. Now the ticket is closed and I did not receive a refund. There is no email or sms about it. Please make the refund 4 months as i did pay on the first.
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Replies (2)
Vodacom's replyOfficial
03 Dec 2025, 15:03Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply03 Dec 2025, 15:03
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
's updateReviewer Update
07 Dec 2025, 15:45Good day, a call was scheduled Friday the 5th at 9 am. No call received as of yet. Just like the refund.
's update07 Dec 2025, 15:45
Reviewer Update
Good day, a call was scheduled Friday the 5th at 9 am. No call received as of yet. Just like the refund.