1 reviews | Active since May 2017
Overseas and Vodacom Roaming not working
<p>Despite orgaizing roaming before I left South Africa it did not work when got to the UK.</p> <p>Cannot connect to any service provider unlike on previious trips.</p> <p>Terrible servixe from 08211 who left me hanging on twice and told me after many calls that it was orgaised.</p> <p>Vodaphone shop in UK said not working.</p> <p>Now when I phone Vodacom 082111 told exceeded my help time till1st June.</p> <p>No email way to contact Vodacom by email.</p> <p>Vodacom hopeless and I have elderly 93 year old father who may need to phone me.</p> <p>I wonder if anyone at vodcom will try and solve the problem on my roaming. My number is ********** or they could email me. They have my email address.</p> <p>I recomend do not buy Vodacom.</p> <p>Help desk hard to get through to.</p> <p>One call on someone elses phone from London took 30 minutes to get to someone then cut off.</p> <p>Other times just as bad.</p> <p>Please Vodacom do something if you care about your reputtaion.</p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Marika Tucker,
We are sorry to hear of the circumstances under which your posting has reached us and we do apologise for the inconvenience caused.
We've rep**** to you via email and await your response.
Regards,
UW
Dear Marika Tucker,
We are sorry to hear of the circumstances under which your posting has reached us and we do apologise for the inconvenience caused.
We've rep**** to you via email and await your response.
Regards,
UW
Dear Marika Tucker,
Thank you for your patience.
We've responded to you via email with feedback.
Regards,
UW
Dear Marika Tucker,
Thank you for your patience.
We've responded to you via email with feedback.
Regards,
UW
