nS
neal S
1 reviews | Active since Mar 2009
02 Jul 2021, 14:55
Overpriced Vodacom Fibre
Overpriced with pathetic service. I'm paying R650,00 for a 10mbs fibre line. Vodacom is the only service provider in my area. Other service providers offer the same fibre line for half the price of Vodacom. Unfortunately Vodacom has laid the cables and only they can offer the fibre service. Most of the time the line offers speed of 6mbs with a lot of buffering. When you call customer service, they reset your line and for a couple of hours you get 10mbs, after that it goes to 6mbs or 4mbs. Really feel **********.
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Replies (1)Vodacom's replyOfficial
04 Jul 2021, 11:49 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 Jul 2021, 11:49
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
