Overpriced data bundles

Item: Vodacom
Rating: 1
Author: Khiara G

Data bundles are so expensive and doesn't last long. I don't have apps running yet still the data disappears. Sometimes when I'm on WiFi I still get SMSs saying I have x amount of data left. HOW???????????

Helpful (0)

Replies (3)

Vodacom's replyOfficial

22 Jan 2018, 11:43

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom's reply22 Jan 2018, 11:43

Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom's replyOfficial

23 Jan 2018, 07:26

Dear Khiara

Kindly be advised we have responded to you with feedback via SMS.

Regards,

Best regards,

Vodacom's reply23 Jan 2018, 07:26

Official

Dear Khiara

Kindly be advised we have responded to you with feedback via SMS.

Regards,

Best regards,

Khiara G's updateReviewer Update

23 Jan 2018, 08:00

Thank you

Khiara G's update23 Jan 2018, 08:00

Reviewer Update

Thank you