RB
Ramarwaneng B
1 reviews | Active since Jan 2016
23 Dec 2019, 16:53
Overpriced Contract
My data contract with Vodacom is for 24mths at R 199 pm. It's been running for a few months now and I'm already worried that they deduct R205. 95 monthly. By the end of 2 years I would have overpaid by R 6.95 × 24. How it came to change without being informed I don't know. My Gig 20 + 20
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Replies (2)
Vodacom's replyOfficial
24 Dec 2019, 07:18 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply24 Dec 2019, 07:18
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
07 Jan 2020, 14:34Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, service has been cancelled and credits. Regards Consumer Website Team
Best regards,
Vodacom's reply07 Jan 2020, 14:34
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, service has been cancelled and credits. Regards Consumer Website Team
Best regards,