Overdue refund - 2 months waiting

I have been waiting for months for money to be refunded to me from you. i have spent R100's of Rands calling and speaking to various different depts and people regarding this matter.<br> I overpaid when settling my account with Vodacom and I am OWED R2178.95 - see statement dated 03/10/2015 for account no B***-9. As this account is now closed it seems no-one can find my enquiry and details. This is a non-subscriber service request. I have REFERENCE no S3-9JU28-8DME5 for this matter. I have supp**** my bank details for the refund to Vodacom TWICE. I have spoken to Adelaide, Melissa, Europa, Lerato, Lydia,Sindy, Rebecca, Rufilwe, Neliswe, Simanele, Cynthia (manager) and still NO RESOLUTION OR REFUND. i am disgusted with your handling of paying back money - obviously your system designed to make it as difficult as possible to be refunded. I am posting this to HELLO PETER immediately.