MB
Michelle B
1 reviews | Active since Dec 2014
13 Jun 2019, 14:17
Overdue query
I have since spoken to Vodacom about the cancellation of my insurance and they confirmed its canceled but stiil being billed. So does that mean they are now committing ***** or what.
Helpful (0)
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Replies (2)
Vodacom's replyOfficial
13 Jun 2019, 17:01 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply13 Jun 2019, 17:01
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
14 Jun 2019, 12:07 Good day
We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused.
We tried calling, however was unable to get hold of you after numerous attempts. Kindly let us know should you still require further assistance, alternatively contact our call centre on ***.
We apologize for the inconvenience and the service experienced.
Vodacom Consumer Website Team.
We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused.
We tried calling, however was unable to get hold of you after numerous attempts. Kindly let us know should you still require further assistance, alternatively contact our call centre on ***.
We apologize for the inconvenience and the service experienced.
Vodacom Consumer Website Team.
Best regards,
Vodacom's reply14 Jun 2019, 12:07
Official
Good day
We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused.
We tried calling, however was unable to get hold of you after numerous attempts. Kindly let us know should you still require further assistance, alternatively contact our call centre on ***.
We apologize for the inconvenience and the service experienced.
Vodacom Consumer Website Team.
We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused.
We tried calling, however was unable to get hold of you after numerous attempts. Kindly let us know should you still require further assistance, alternatively contact our call centre on ***.
We apologize for the inconvenience and the service experienced.
Vodacom Consumer Website Team.
Best regards,