Overcharing

I would like someone from vodacom to please sort out my account.<br> <br> Over a year ago I asked for my 3GB data account to be closed. They have been charging me for a year for an account I'm clearly not using. They refuse to transfer the data I paid for to my cellphone number.<br> <br> I have a talk 500s. I don't use my phone that much, I have more than 1800 minutes on my number yet my monthly invoice is R4000 - how does that work?<br> <br> The numbers in question are *** and ***<br> <br> I would like the my gig 3GB to be canceled immediately. For my unused data to be transferred to the *** account. <br> <br> They also say I don't qualify for upgrade to RedAdvantage. If I was on RedAdvantage as I've asked for several times, My account shouldn't be more than R1999 per month?<br> <br> Please help?