RD
Ridwaan D

1 reviews | Active since Jun 2012

09 Oct 2019, 10:46

OVERCHARGING *******

Vodacom is the worst service provider in the world, i dont understand why i have to write a review every month, this time after messing up by upgrading me without my consent, now i am being over charged and being charged twice, i just cannot believe this, i have been loyal to you a holes for over 20 years and in the last few years all i have been getting is ****....with 20 years of loyality and 7 contract IS THIS HOW YOU APPRECIATE YOUR CLIENTS....I AM SOOOOO DONE WITH YOU....ICANT DO THIS ANYMORE......you are like an ex girlfriend that does not want to leave but keeps taking........Stop this nonsense NOW i am warning you, i will seek legal advise, onbudsman, social media, and every avenue i can possibly explore to expose your ******* ways.

0
Replies (6)
Vodacom
Vodacom's reply09 Oct 2019, 11:21
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
RD
Ridwaan D's update11 Oct 2019, 10:57
Reviewer Update
3rd day and still no contact from Vodacom impressive Vodacom wow
RD
Ridwaan D's update14 Oct 2019, 08:17
Reviewer Update
7 days later and guess what NOTHING from Vodacom
RD
Ridwaan D's update16 Oct 2019, 15:11
Reviewer Update
12 days later still no reply

Vodacom is the worst service provider in the world, i dont understand why i have to write a review every month, this time after messing up by upgrading me without my consent, now i am being over charged and being charged twice, i just cannot believe this, i have been loyal to you a holes for over 20 years and in the last few years all i have been getting is ****....with 20 years of loyality and 7 contract IS THIS HOW YOU APPRECIATE YOUR CLIENTS....I AM SOOOOO DONE WITH YOU....ICANT DO THIS ANYMORE......you are like an ex girlfriend that does not want to leave but keeps taking........Stop this nonsense NOW i am warning you, i will seek legal advise, onbudsman, social media, and every avenue i can possibly explore to expose your ******* ways.
RD
Ridwaan D's update16 Oct 2019, 15:12
Reviewer Update
Vodacom is the worst service provider in the world, i dont understand why i have to write a review every month, this time after messing up by upgrading me without my consent, now i am being over charged and being charged twice, i just cannot believe this, i have been loyal to you a holes for over 20 years and in the last few years all i have been getting is ****....with 20 years of loyality and 7 contract IS THIS HOW YOU APPRECIATE YOUR CLIENTS....I AM SOOOOO DONE WITH YOU....ICANT DO THIS ANYMORE......you are like an ex girlfriend that does not want to leave but keeps taking........Stop this nonsense NOW i am warning you, i will seek legal advise, onbudsman, social media, and every avenue i can possibly explore to expose your ******* ways.
Vodacom
Vodacom's reply29 Oct 2019, 07:41
Official
Dear Customer We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused.  Our records indicate that your query is currently in hand with our Admin Department and busy working on it. Kindly allow the team to resolve your billing query.  We apologize for the inconvenience and appreciate your patience.  
Regards,Vodacom Consumer Website Team