1 reviews | Active since Jul 2013
Overcharging/*****ing from your customers!
For the past 2 weeks or so my airtime and data has been disappearing like crazy. Their customer care line is forever experiencing high call volumes, NO WONDER PEOPLE ARE CALLING TO DEMAND THEIR ****** AIRTIME AMD DATA!. Are you punishing your clients for Cell C's free wahstsup calls. REMEMBER NEVER BITE THE HAND THAT FEEDS YOU, ELSE IT MIGHT PORT OVER TO CELL C OR GET CELL C TO BUY THEM OUT OF YOUR CONTRACT FOR FREE! Please find another strategy of making money. Using Telkom strategy of 17% won't work in your case. We have a choice of moving to other service providers! Please reimburse me the airtime and data you've overcharged me! Start utilising your marketing department on ways of attracting customers, instead of biting your customers!
Thank you for the posting.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
Thank you for the posting.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
Thank you for the posting.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
Thank you for the posting.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
