Overcharging reoccurring data budle

<p>So have have this ongoing complain starting in feb 2016 and ongoing vodacom overcharge or some months double charge me for my data budle. Today 18/07 i made 6 calls to the so called call centre with no result at all. I logged the issue again this morning, i was told to hold on and the phone went on hold till some other agent answered the phone asking me how she can assit. </p> <p>So i wanted to know is this the way vodacom doing business and is this the norm.</p> <p> </p> <p>i am really speechless about how *********** vodacom has become.</p> <p> </p> <p>every time i speak to a call centre percent person the advise me i have a valid point and that its not correct amount i am being charged but next month the same happens.</p> <p> </p> <p>fed up, end of the contract i am moving been with Vodacom for 16 years, but i had enough, they are useless!!!!</p>