SN
Sandra N
1 reviews | Active since May 2015
03 Jun 2024, 09:14
************ Overcharging on Fibre
Vodacom continues to overcharge me on fibre ************ly. On more than one occasion, the company increased my fibre package from 50mbps to 100mbps without my consent. I am supposed to be paying R737, however I am billed more than R950.
Vodacom I want all the difference you have been overcharging me!
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Vodacom's replyOfficial
03 Jun 2024, 10:17Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 Jun 2024, 10:17
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team