SM
Siyabonga M
1 reviews | Active since Feb 2015
25 Feb 2015, 08:14
Overcharging on contract
As part of my phone package, I receive 500 MB per month. When the 500 MB is depleted , I buy more data using *111#. In recent weeks, I buy data but I do not receive the data but I am still charged on my contract for the data I have never used. Further more I am charged out of data rates as I don't receive the purchased data.
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Vodacom's replyOfficial
25 Feb 2015, 09:48Hello mthimks,
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
Best regards,
Vodacom's reply25 Feb 2015, 09:48
Official
Hello mthimks,
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
We do thank you for the posting.
The matter will be referred to a consultant who will investigate and assist with resolution.
Kind regards
Vodacom Consumer Website Team
Best regards,