mm
moira.williams moira.williams

1 reviews | Active since Jul 2016

24 Apr 2017, 09:30

OVERCHARGING OF MY ACCOUNT

<p>Vodacom has failed to contact me since i log my complaint on Hello Peter for overcharging my account, closing the calls i logged and not providing me with feedback, why it was closed, why there was refunds done and who was responsible for the 2 year long error. Inconveniencing me with incorrect account information.</p>

0
Replies (1)
Vodacom
Vodacom's reply24 Apr 2017, 09:40
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team