Overcharging of Data

<p>During the month of March 2016 the amount of data that I used was charged out of bundle rates, even tho I had data on my existing contract bundle still left. A very big Debit order was deducted, I logged a call the same day as the debit order, I still have had no response and all the call centre can say is that they are busy with it, it has almost been a whole month. During the course of April 2016, the same thing happend. Luckely I have switched off the data ****le to avoid any other unfair out of bundle rates. Now I am paying for a 2GB data package that I can't use as there is a problem on the Vodacom system and they charge out of bundle rates even tho there are significant amount of data left on the bundle.</p> <p>This is ridiculous being charged unfairly and then taking over a month to rectify a system error on their side.</p> <p cl***="MsoNormal"> </p>