1 reviews | Active since Aug 2017
Overcharging my account
It is 24 hours later yet no contact made from Vodacom Debit order due tomorrow yet they dont care do I dare stop the debit order they will happily just suspend my account. Was promised yesterday by a call center agent from Vodacom just before 12pm that a Manager will contact me at 1pm still waiting !!!!!!!!!!!!!!!!! Really now approaching Consumer Protection act council!!!!!!!!!!!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team