EM
Elche M
1 reviews | Active since Dec 2013
01 Mar 2016, 09:26
Overcharging for the 3rd time!!!!
About 10 months ago Vodacom overcharged me with more than R2000, I had to go in to the store to complain and they fixed it, about 6 months later they overcharged me with R400 and I left it cause its such an issue to sort out. This morning they overcharged me R1300 and that is unacceptable!
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Vodacom's replyOfficial
01 Mar 2016, 09:37Hello appelqqq,
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
Best regards,
Vodacom's reply01 Mar 2016, 09:37
Official
Hello appelqqq,
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
Best regards,