Overcharging for Data I never recieved

<p>I am a 'RED VIP' Vodacom account holder and have been for 15 years.</p> <p>On 22 December 2016 I started struggling to buy out of bundle data on the Vodacom App as well as the on line *111# service and the web.</p> <p>I was repeatedly charged for data that never reflected on my account. As a result I was charged an extra R2000 on my bill +++ and was then also charged for out of bundle rates which are ******ionate!</p> <p>(Please it's pathetic, where in the world will one find a business that penalises their customers for buying more of their product - apart from Eskom??)</p> <p>Every month I am charged for out of bundle rates, I am locked into a contract I regret and my costs are rediculous.</p> <p>It's *******, it's enough. We should be allowed to buy competitive products!</p>