Overcharging and breaching contracts
I signed a contract with vodacom to pay R220 a month for a contract.
They are overcharging me and are charging me R299 instead of the amount signed for on the contract.
I have been to different branches and has called on numerous times to get it resolved.
No one has assisted as of yet.
They tried correcting this and sent me a new quotation form however does not have my signature on.
Please let someone from your CEO office call me ********** 936 **********
I would like to take legal actions
Thank you
Helpful (0)
Replies (2)0
Replies (2)Vodacom's replyOfficial
01 Feb 2019, 09:07 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply01 Feb 2019, 09:07
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
's updateReviewer Update
06 Feb 2019, 11:52Still waiting for your call...
's update06 Feb 2019, 11:52
Reviewer Update
Still waiting for your call...
