1 reviews | Active since Sept 2016

01 Feb 2019, 08:36

Overcharging and breaching contracts

I signed a contract with vodacom to pay R220 a month for a contract.

They are overcharging me and are charging me R299 instead of the amount signed for on the contract.

I have been to different branches and has called on numerous times to get it resolved.

No one has assisted as of yet.

They tried correcting this and sent me a new quotation form however does not have my signature on.

Please let someone from your CEO office call me ********** 936 **********

I would like to take legal actions

Thank you

0
Replies (2)
Vodacom
Vodacom's reply01 Feb 2019, 09:07
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team        
's update06 Feb 2019, 11:52
Reviewer Update
Still waiting for your call...