Overcharging account

<p>Good day</p> <p> </p> <p>My account number is I***-7.</p> <p> </p> <p>I have recently upgraded my phone contract to a Smart S - SIM only package. however Vodacom has continued to charge for the device repayment. However this would have been fully paid off by now and it is still being deducted.</p> <p> </p> <p>please resolve the issue that this is no longer debited from my account going forward and that the previous incorrect charges are refunded.</p> <p> </p> <p>i tried calling the call Centre on Thursday but was not able to wait for such an extended period of time.</p> <p> </p> <p>regards</p> <p>j allie</p>