GP
Giovanni P

1 reviews | Active since Dec 2018

25 Jan 2023, 10:37

Overcharging

How can I pay R2,200.00 to fix a broken screen of a Huawei T8 tablet when the price of the tablet is R3,000.00 To buy the genuine parts, it cost less than R1,500.00 add labour it shouldn't add up to R2,200.00 When I speak to the consultant to decline the offer he asks me where am I going to install the parts. I ask him is that why the quotation is so high then he gave me attitude. Vodacom Bethlehem repair shop.

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Replies (1)
Vodacom
Vodacom's reply25 Jan 2023, 11:55
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team