PN
Patrick N
1 reviews | Active since Jun 2014
08 Apr 2024, 22:29
OVERCHARGING
They overcharged me, stating that it was a price plan increase that was caused by inflation. They never told me that when I took a contract, now every much I will be paying 63.00 extra. They could have told me that there might be an increase on my account so that I could decide whether I carry on with the subscription or not. I will never encourage my friends and family to take a contract at Vodacom. They will blame me if they experience some problems like me now. So to avoid that it is better not to encourage my friends and family so that they will not regret
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Replies (1)Vodacom's replyOfficial
09 Apr 2024, 08:36Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply09 Apr 2024, 08:36
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
