PN
Patrick N
1 reviews | Active since Jun 2014
14 Jun 2017, 18:35
OVERCHARGING
<p>The problem that I have reported many times not solved yet. Vodacom is still overcharging me, and they tell me that I owe them 333.00 I am tired of explaining one thing but not getting the solution. I've been paying them since August till December an amount of 332. Our contract agreement with them was to pay 199.00.</p> <p>I am so sad with such service</p>
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Vodacom's replyOfficial
15 Jun 2017, 07:10Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply15 Jun 2017, 07:10
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,