AM
Angie M
1 reviews | Active since Jun 2016
10 Apr 2019, 10:29
Overcharged yet AGAIN
Once again I have been overcharged on my monthly invoice for data bundles bought via the Vodacom app. This is the fourth time in 9 months - why is this done and why is it so incredibly difficult and frustrating to sort out?
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
10 Apr 2019, 11:05 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply10 Apr 2019, 11:05
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team