Overcharged up set customer.

Item: Vodacom
Rating: 1
Author: Shane Jansen van Vuuren

It has now been two weeks and Vodacom keeps saying they will intact me, well nobody has. This is the service you can expect from them. I tried to cancel my new contracts that only come into effect in the 2nd October, but they said I can’t so I’m really frustrated and upset. I’m a pensioner and this is how I get treated. I

Helpful (0)

Replies (2)

Vodacom's replyOfficial

17 Sept 2019, 06:53

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Best regards,

Vodacom's reply17 Sept 2019, 06:53

Official

Best regards,

Vodacom's replyOfficial

17 Sept 2019, 07:44

Good day We are sorry to hear of the circumstances under which your posting has reached us and we do apologize for the inconvenience caused. Our records indicate that your query is currently in hand with our Hellopeter Team. Kindly allow our team to investigate and resolve your query. We apologize for the inconvenience and appreciate your patience. Vodacom Consumer Website Team

Best regards,

Vodacom's reply17 Sept 2019, 07:44

Official

Best regards,

Overcharged up set customer.

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