LC
Leanda C

1 reviews | Active since Nov 2010

02 Feb 2018, 15:24

Overcharged on my debit order

I have been overcharged on my debit order. No mail address to query your account. When I phoned their accounts department dropped the phone in my face.

0
Replies (1)
Vodacom
Vodacom's reply02 Feb 2018, 16:06
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team