1 reviews | Active since Mar 2015
Overcharged on data....AGAIN!
<p>I have a data contract with vodacom which costs me R259 per month, when i signed the contract I put a R50 limit in case I run out of data. The first month I was billed R1400 and vodacom said it was because the limit hadnt been put on the system yet. Now this month I have a bill of R390.....whats the excuse this time. And I know what the contract says, vodacom is not responsable for my data limits in any shape or form. To vodacom its always the customers problem.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
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Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Still waiting for vodacom to contact me......
Still waiting for vodacom to contact me......