Overcharged on bill

<p>I was contacted by a sales person that offered me a fantastic deal a Vodacom Power tab 10 and 5gigs data a month at only R199 per month. i dont need to pay anything extra. I accepted the offer. I only recieved my device on the 26th of September 2016. My first bill came and I was charged over R500. I was shocked and called Vodacom immediately. To date I have not been reimbursed. I recieved messages to say that my query has been resolved. When i called the call centre could not let me know what the outcome was. Tired of endless calls to Vodacom and having to explain myself. I am a loyal vodacom customer for almost 10 years. </p>