1 reviews | Active since Aug 2009
Overcharged on account that is capped
<p>I refer to invoice H9-EGHZ for vodacom. There is a R50 cap on this account - however, I have just reviewed by bill and it has a balance of R983. What the hell is wrong with Vodacom - Why even bother introducing a cap if the cap can be breached! Please advise as a matter of urgency.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team