BS
Belinda S
1 reviews | Active since Apr 2019
26 Apr 2019, 14:52
OVERCHARGED NOT AS PER SIGNED CONTRACT
I have been trying to get help on my billing. Been to branch and emailed was promised 27 March they getting back to me still no help this month my account is R5913.00 and they cant help me cause its a business line, and keep referring me to call or email which ive done with no response.
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Replies (2)
Vodacom's replyOfficial
26 Apr 2019, 15:03 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply26 Apr 2019, 15:03
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
26 Apr 2019, 17:39 Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, your query was received & forwarded to the Vodacom Business Team who will be contacting you to offer further assistance. Regards Consumer Website Team
Best regards,
Vodacom's reply26 Apr 2019, 17:39
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, your query was received & forwarded to the Vodacom Business Team who will be contacting you to offer further assistance. Regards Consumer Website Team
Best regards,