Overcharged & No follow up

<p>For the last 4 months Vodacom have just decided to double my bill for no apparent reason. I went in to one of the stores to try and get it sorted, but instead they just report it to the call centre. I was tile dit would be sorted out within 3 week, it is now over a month later and I have made multiple calls to Vodacom with no answers. They keep promissing me they will call me back to give me an update, but that call never comes and then you have to start all over again with a new call centre consultant. And still, the money keeps being debited from my account!</p>